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Customer Service Chat Tool

chat tool

Chat Tool It is a multi-channel communications solution that facilitates real-time sales, customer service and marketing. It delivers tools that support and manage all online customer interactions-chat, email and self-service /knowledgebase - from a single, unified agent desktop. By supplying a complete, unified customer history, the chat tool enables organizations to deliver a personalized and seamlessservice experience to customers.

Visitors on Internet like immediate answers and privacy (many web visitors don't like to call), at the same time there isn't better time to talk to prospective costumers than when they are right on your website looking for your products. A chat tool gives visitors the opportunity to talk to you right away, on the spot, without having to wait for an answer to an email, or call. The tool is totally customized to look as yours.

Enables small businesses to increase online sales and improve customer service with live chat. The economical solution supplies both real-time tracking tools to determine the effectiveness of online marketing campaigns and identify visitors who are responding; and geolocation, which facilitates cross-sell/up-sell opportunities and prevents fraud.

Visitors on Internet like immediate answers and privacy (many web visitors don't like to call), at the same time there isn't better time to talk to prospective costumers than when they are right on your website looking for your products. A chat tool gives visitors the opportunity to talk to you right away, on the spot, without having to wait for an answer to an email, or call. The tool is totally customized to look as yours.

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